Margaret Henning

 

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Registered with:  Health & Care Professions Council as Clinical Psychologist (HCPC)  :: British Psychological Society (Associate Fellow)(BPS)

UK Council for Psychotherapy as Family & Systemic Psychotherapist  (UKCP):: Member of British Association of Christians in Psychology (BACIP)

FAQs

If you cannot find the answer to your question below, please feel free to contact me.

 

QUESTIONS

 

GENERAL

 

COSTS

 -  What will services cost?

 -  When and how do I/we pay?

 -  Is there a charge if I/we do not attend a booked session?

  

GEOGRAPHY

 -  Where will I/we be seen?

 

THERAPY

 

REFERRALS

 -  How do I refer someone?

 -  Who can refer me?

 -  I’ve been referred.  Now what?

 

OTHER THERAPY QUERIES

 -  Is therapy covered by medical insurance?

 -  What happens in a therapy session?

 -  How long is a therapy session?

 -  How often will I/we be seen?

 -  How many sessions will I/we need?

 -  Is there a minimum age requirement?

 -  Can someone accompany me/us during a session?

 -  Can I/we see you on behalf of someone else?

 -  What if I/we don’t want to continue?

 

 

ANSWERS  

 

GENERAL

 

COSTS

 

 -  What will services cost?

Currently  charges are typically  £80 per hour or part thereof.  This can be negotiated in case of genuine difficulty.

 

 -  When and how do I/we pay?

Invoices are presented monthly for services booked in that

month and become payable on presentation, either by cash or cheque or through arrangements with insurers.

 

 -  Is there a charge if I/we do not attend a booked session?

Sessions booked but not attended will be charged at the FULL RATE unless cancelled 72 hours or more in advance.  This is because the time is valuable and could be used by someone  else.

 

 

 GEOGRAPHY

 

 -  Where will I/we be seen?

Supervision and therapy will normally be offered at my consulting room at 1 Barley Close, Crawley, West Sussex, RH10 6BA, UK.  However other venues can possibly be negotiated or some ‘distance’ (email, telephone, etc) options are available.  

Training venues are usually arranged by the commissioning organisation.

 

THERAPY

 

REFERRALS

 

 -  How do I refer someone?

Doctors and other professionals may refer people for therapy.  Ideally, contact me by phone or email with an initial enquiry about suitability and available time.  Referral by letter is possible but might result in delay as I might have no capacity or I may consider that another service would be more useful to the client/patient.

 

 -  Who can refer me?

You can be referred by your GP or other health professional.  You can also self-refer, although ideally there should be a link with your health professionals and sometimes this might be essential.  Also, your GP will have knowledge of other services which might be more suitable for your circumstances.  Contact me to discuss.

 

 -  I’ve been referred.  Now what?

If you have been referred I shall contact you if contact details have been supplied by the referrer.  Alternatively you may contact me to make arrangements.

 

OTHER THERAPY QUERIES

 

 -  Is therapy covered by medical insurance?

Therapy should be covered by medical insurance, depending on your scheme and allowance.  Because I do not necessarily see people weekly you might find that your allowance goes further than with some other therapies.  If we reached the end of your insurance allowance we would have to re-negotiate terms or be prepared to terminate therapy.

 

-  What happens in a therapy session?

Therapy is generally a kind of conversation.  In the first session we will talk generally about what you are wanting and what I can offer, in more detail than in the referral discussions.  We might decide against further contacts in this session or we will decide together how we want to proceed.  Because it is YOUR therapy, YOU have the right to say what is or isn’t okay for you.  Both you and I have the right to decide what we will or won’t do and decisions are made collaboratively.

 

 -  How long is a therapy session?

Therapy sessions vary in length.  Typically a session with an individual or couple will last for approximately an hour.  For a family or group it is likely to be one and a half to two hours.

 

 -  How often will I/we be seen?

Most people are seen once a fortnight, but this depends on need.  Sometimes in a time of crisis you might want more than one session a week.  Later we will meet only monthly or even less frequently.

 

 -  How many sessions will I/we need?

This is very variable and partly depends on what you want.  I have done therapy in as little as one session but have also seen some people for years.  I might be able to give an estimate in the first session.  It is also subject to our monitoring together on an on-going basis whether you are ready to terminate.  Of course you may end whenever you want to do so, anyway!

 

 -  Is there a minimum age requirement?

No.  Family therapists work with all age groups.  For children I shall be wanting to work with a parent or parents as well.

 

 -  Can someone accompany me/us during a session?

Yes.  Because I believe in a ‘team’ approach I would encourage you to bring to sessions whoever you think is very involved with the issue or can be most supportive of you.  This could include your spouse/partner or other members of your family, a good friend, even a professional working with you to solve the problems.  It is a good idea for as many involved people as possible to be in the first session but we will have discussed this beforehand.  During the first session we will make some decisions together about who should attend future sessions.

 

 -  Can I/we see you on behalf of someone else?

Potentially, yes.  I have, especially, worked with parents who are concerned about a child.  Of course we would have to discuss why the other person is not attending and what the therapeutic and legal implications might be.

 

  -  What if I/we don’t want to continue?

Therapy can be discontinued with no notice by you or me.  If you no longer wish to come you need only say so.  Note, however, that if you have booked a session and do not cancel that at least 72 hours before it is scheduled, you would owe a full fee for the time of that session.

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